The church needs innovation instigators

“We’ve always done it this way!”

For decades, church leaders and committee members have sat in fellowship halls and church classrooms and around conference tables discussing future plans for their congregations.

Inevitably, someone utters those familiar six words: “We’ve always done it this way.”

At first, it can feel like an uninspired attachment to the past. But with deeper listening, you will recognize that it can be more about pride in the track record of the congregation. It’s more “If it ain’t broke, don’t fix it” and less “Over my dead body!”

“We’ve always done it this way” can be an important tether to church culture and long-standing tradition — but it can also be the chief barrier to innovation.

What if the pastors in the room saw themselves as innovation instigators?

When I was growing up, one of our favorite sayings was, “Why are you instigating?” It was a question that would come up whenever two or more folks were in the early stages of an argument or disagreement.

Inevitably, someone would come around to some version of, “I heard you said this …; I heard you said that …,” which would lead someone else in the conversation to ask, “Why are you instigating?” The rhetorical question in childhood settings was meant to draw out the reality that the instigator was bringing information to the forefront to fuel the fire and keep the intensity high.

I am by no means advocating for pastors to spark disagreements in committee meetings, but what would it look like to see ourselves as innovation instigators within our congregations? When a committee member gazes through rose-colored glasses at a church event from the past, how might pastors bring to the forefront the full picture rather than limiting the view to the committee’s highlight reel?

What would it look like to raise the internal challenges that accompanied an external win? Yes, the event was sold out, but was the church equipped to handle the crowd? Yes, the choir did a phenomenal job, but did they sing too long? Yes, elected officials showed up, but when their team misrepresented our event on their social media accounts, did we correct them?

Seeing ourselves as innovation instigators means being willing to hold the mirror up to ourselves and our team so that we can honestly examine the moments where things are working effectively and where they are not. The purpose of this work is not to deflate the pride that congregations have about who they are and what they’ve done but to work out the kinks so that every experience offered becomes better than the last. A culture of questions and critique helps churches both celebrate their wins and respond to their losses.

Innovation instigators don’t allow the team to let themselves off the hook when it comes to event evaluations. They stand in the tension to hold space for new normals to emerge when the old ways of doing things are no longer cutting it.

Rarely is the work of innovation done completely from scratch. We must look for innovative moments within ongoing practices. In other words, we may not be able to change the whole thing at once, but we can make significant changes along the way.

My dissertation adviser, L. Gregory Jones, now the president of Belmont University, calls this practice traditioned innovation. As he wrote with Andrew P. Hogue in “Navigating the Future: Traditioned Innovation for Wilder Seas,” traditioned innovation is “a way of thinking and living that holds the past and future together in creative tension.” Jones and Hogue went on to write: “We believe that the innovation that matters is innovation that draws on the best of the past, carrying forward its wisdom through ‘traditioned innovation.’” This framework has animated much of Jones’ work and even launched the Traditioned Innovation Project at Duke Divinity School.

With this context in mind, I’m calling for more of us to see ourselves as innovation instigators. We have the capacity to hold the past in one hand and the potential future in the other. I am more persuaded than ever in this post-2020 world that congregations have the capacity to innovate. We’ve proved it. The COVID-19 crisis forced churches across the nation to find ways to do church differently. Our “why” remained the same, but our “how” had to change. On that journey, we learned that we, the church universal, are capable of discovering new ways of solving problems.

While you cannot force innovation, you can create a culture that fosters innovative solutions to ongoing issues. Innovation instigators are those brave enough to ask the questions that unmask the real underlying challenges congregations face. Innovation instigators are those willing to disrupt the comfort of a church meeting to open the space up for honest reflection. While pastors cannot force members to think differently, pastors can raise the kinds of questions that draw out new answers. In this season, I implore you to instigate some change. Instigate some new ideas. Instigate toward innovation.

The years 2020-2022 taught us just how resilient we can be. Countless congregations learned new technologies under pressure. Innovation was at an all-time high. I believe that we still have within us that capacity to innovate. We did it under duress; now let’s attempt it in more neutral conditions. Let’s be innovation instigators.

What would it look like to raise the internal challenges that accompanied an external win?

Years ago, Ken faced a struggle in the downtown church where he was serving as a young associate pastor. On a return visit to Duke Divinity School, he described the dilemma to Robert Wilson, an approachable and curious member of the faculty.

Wilson listened, paused and then began to talk about a book he had co-written in 1974 called “What’s Ahead for Old First Church.” It draws on a three-year study of more than 300 downtown congregations in more than 100 cities.

“You know, that book has sold and sold and sold!” he said with a smile.

The question at the heart of the book, published almost 50 years ago, remains: What is the future for “First Churches” — those anchor institutions in our cities? Ken returned to the book amid the pandemic and was struck by how much in it still resonates today.

How do you know whether your congregation is a First Church? (Keep in mind that a First Church might be called Central or Trinity or be named for one of the saints.)

These institutions are often described with three words: quality, prestige and leadership. The book notes several signs of an Old First Church:

  • Is an easily recognized urban landmark.
  • Is a symbol of its denomination.
  • Is a symbol of the role that religion plays in a city.
  • Is instrumental in giving birth to new churches.
  • Is known for excellence in worship and music.
  • Counts among its membership persons of affluence.

There are also some less research-based signs: Does your church have a wall dedicated to 8-by-10 photos of pastors past? Do you have a ceramics room, complete with kiln and ceramic figurines? Do you find yourself talking about a nostalgic past, when the congregation carried more influence? If so, you might be a First Church.

For those of us who regard the downtown big-steeple church of 50 years ago as the height of the mainline, it’s important to note that the book also points to these traits of an Old First Church:

  • Is in decline.
  • Is surrounded by change.
  • Has deferred maintenance.
  • Has more money than people (although that may be in question).
  • Has leadership in denial about the trends.
  • Yearns for a pastor who can recapture the glory of former times.

Wilson and his co-author, Ezra Earl Jones, are clear about the problem: “A large number of Old First Churches are rapidly approaching a crisis point.” We were surprised to see this — 50 years ago, these churches were in crisis?

This runs against the grain of a common narrative, which sees a generation ago as the era of glory and success. Many of the artifacts displayed in First Churches reinforce such a perception; they hold up the past by honoring an influential pastor or lay leader, a very large Sunday School class or youth group, and evidence of their former position of prominence in the community.

We can only imagine that the book sold so much because it identifies the paralyzing tension that many First Churches find themselves facing — then and now. They must honor and maintain the church of the past for longtime members while also creating a new church with new people to continue the gospel message of Jesus.

So what’s next for Old First Church? We would suggest that First Churches practice a more truthful remembrance of the past in order to move more faithfully into the future. This process includes observation, interpretation and intervention. The authors of “What’s Ahead for Old First Church” engaged in this kind of exercise, and our own congregations merit the same intentional process.

First Churches often have long histories and complex narratives. At the same time, they might have a propensity to oversimplify what is going on — whether within their buildings, among their people or in their surroundings.

A more nuanced observation helps us understand the multilayered context in which these churches are located. Cities are contested spaces; denominations are themselves a changing landscape; workforces are departing from commercial centers and in different ways returning to them; and the nature of work, gathering and spirituality are being revised by digital access and experience.

Observation leads to interpretation. A deep practice of interpretation involves multiple conversation partners — often drawn from fields as diverse as urban planning, economic development and community organizing.

We addressed this in our book “Fresh Expressions of People Over Property,” and we also highly recommend “The Practice of Adaptive Leadership,” by Ronald Heifetz, Alexander Grashow and Marty Linsky.

Ken often asks leaders of these churches, “Whom are you learning from?” A church in Miami can learn from a church in San Antonio, and the same church in Miami can facilitate learning with a church in Los Angeles.

After that groundwork, intervention is crucial. The absence of an intervention can be a kind of work avoidance or even a failure of nerve.

First UMC in Miami is one example of a church that was willing to live through a necessary change. Audrey led a multiyear reinvention of the church and has lived the book’s question.

What resulted flowed from the iterative process of observation (what was going on within and around First UMC Miami), interpretation (what was needed in the next generations among the dynamic mission field surrounding the church), and intervention (the destruction of what had been, the migration of worship to a new setting for over three years, and the design and creation of a new structure with expanded purposes and partnerships).

First UMC Miami wrestled with the question, “What’s ahead?” and came up with an answer. Other First Churches need to do the same for themselves. The answer to the question is unique to each geographical context, each collection of leaders and each congregational history.

What’s ahead for Old First Church? Our conversations with lay and clergy leaders convince us that this remains a crucial question. Yet we believe in those institutions. They can thrive — if they have the courage to embrace and honor the past while building a pathway toward the future that God dreams about for vital churches in living communities.

So what’s next for Old First Church? We would suggest that First Churches practice a more truthful remembrance of the past in order to move more faithfully into the future. This process includes observation, interpretation and intervention.

Low-status neighborhoods need talent retention. Instead, what they get is talent extraction, says Majora Carter.

“You are led to believe you need to leave — you need to measure success by how far you get away from there,” said Carter, a real estate developer and consultant who does work in her hometown neighborhood of Hunts Point in the South Bronx.

Carter, whose own family has experienced some of the ill effects of gentrification and predatory practices, has dedicated her efforts to building up her neighborhood and others.

Her projects include a local park and a coffee shop. In 2001, she founded Sustainable South Bronx, which aims to “achieve environmental justice through economically sustainable projects informed by community needs.” She also co-founded the Southern Bronx River Watershed Alliance and has been involved in numerous environmental and green jobs initiatives.

Reclaiming Your Community

Carter wrote the book “Reclaiming Your Community: You Don’t Have to Move Out of Your Neighborhood to Live in a Better One” — which was endorsed by Lin-Manuel Miranda and Seth Godin — and gave a 2022 TED Talk on the same theme.

She is president of the Majora Carter Group, which offers consulting services in environmental assessment, compliance and planning. She has received many awards, including a 2005 MacArthur Foundation “genius grant” that described her as “a relentless and charismatic urban strategist” and New York University’s Martin Luther King Jr. Award for Humanitarian Service.

She spoke with Faith & Leadership’s Sally Hicks about her work in the South Bronx. The following is an edited transcript.

Faith & Leadership: Talk a little bit about the neighborhoods you work in and write about. You use the term “low-status” rather than more typical descriptors, and you actually begin your book with a glossary. Why?

Majora Carter

Majora Carter: Most folks, when they use “poor” or “underprivileged” or “underresourced,” blah, blah, blah — it implies poverty is there. “Low-status” implies something much larger and deeper is at work. There’s a high status and there’s a lower status, and inequality is simply assumed.

It’s the places where the health outcomes are lower, where the educational attainment is lower. Yes, poverty exists more frequently in those areas as well, and there’s often a lack of hope in terms of the future of the community, both for people in the neighborhood and outside it.

And it can be anywhere. Urban, rural, suburban. It can be inner cities, Native American reservations, white towns where there was some industry and it’s long gone.

What we see happening all the time is that the bright kids, the ones who are academically or artistically or even athletically inclined, are led to believe that they need to grow up and get out of those neighborhoods. That’s really the underlying thing that just everybody gets. I don’t care where they’re from.

That’s why our approach to community development is a talent retention strategy, really.

F&L: Part of this mindset is what you call the perception of “poverty as a cultural attribute.” The community can’t change — it isn’t changeable — and therefore the only solution is leaving.

MC: It’s baked in, this idea that poverty is part of the culture. So that’s what you plan for, whether you’re an elected planner, whether you’re an elected official or part of the “nonprofit industrial complex.” That is what you’re planning for.

There are several industries essentially that profit off that, and that’s what we’re trying to work against.

F&L: You use the term “nonprofit industrial complex.” What’s your critique of investment done according to traditional means?

MC: It’s a structure that was designed to take care of needs. But if we understand that and then we look at the money that’s being spent and we don’t see that the amount of money we spend is actually reducing all those social ills, then you kind of have to wonder, “Is it working?”

I’m not saying that [the nonprofit sector] doesn’t play a great role. It does. I’m just saying let’s just ask that question. Stop doing the exact same things over and over and over again.

Huge amounts of government-subsidized affordable housing [are built] for the lowest income bands. You’re not building economic diversity in any of the housing.

Health conditions happen because of the environmental abuses in the same neighborhoods, and we don’t address any of the underlying things but are managing the health conditions that are here, whether they’re diabetes, obesity, heart conditions. Then we are surprised that those numbers stay the same?

We all seem to be surprised every single year. It’s mind-boggling to me. I know I’m not the only person who sees this.

We’re managing poverty. We have plenty of systems to manage people and their poverty. It’s an incredibly paternalistic system that definitely has its roots in white supremacy that says, “You really will never be better, so we’re going to help you — not that much, but just enough.”

We keep seeing that over and over again, and yes, it does bother me very much.

F&L: What have you done in your own neighborhood, and what were you trying to accomplish with your projects?

MC: Ultimately, what I try to do is to help folks in my community, and communities like it, to not believe the narrative that our communities are places that are meant to be escaped from. We actually do have the capacity to revitalize our community from the inside out.

It started in my early work, when I was in the nonprofit sector for a number of years. I’ve always done project-based community development, because I’ve always felt the people needed to see and experience something different from what only screams poverty.

Again, the environment of our neighborhood literally often does say that. People know they need to leave their neighborhood in order to experience a nice park or a decent supermarket or a nice place to have a cocktail or a coffee with their friends.

What does it say about where you’re from? It says, “You don’t really need to be here if you have any sense of aspiration for yourself.” And most people do.

What I’ve tried to show is that we have wonderful things to offer people within our neighborhoods. The projects range from spearheading the development of the first waterfront park our neighborhood’s had in over 60 years. It was the only park — waterfront or not — that actually had grass and trees and the kind of places that made people feel, “Oh wait, this is a really special place to be.”

Then we did some work where we helped people have both a personal and a financial stake in the improvement of their environment. So we’ve created green-collar job training and placement systems.

F&L: Tell me about the cafe; that you’re sitting in right now while we’re talking on Zoom.

MC: In the early days, our work was more focused on consulting, but then it didn’t take us long to realize that it was really real estate development that we needed to be focused on.

We started in small multifamily [housing], and then we realized the other piece was lifestyle infrastructure. In part, we did that because it was nearly impossible for us to get the kind of financing that we needed to do larger projects. I didn’t really know much about real estate development, frankly, at the time.

But when we realized that what people were leaving the neighborhood to experience was places like cafes and coffee shops and things of that nature, we actually sort of used our own good credit. We made relationships with some of the local landowners that had businesses and got very, very reasonable rents on a couple of spaces in the commercial storefronts of their buildings.

We really wanted a cafe, because, again, we did an enormous amount of market research in the form of surveys and focus groups to understand what was it that made people feel good about being in their own neighborhood or not. Why were they leaving the neighborhood to experience something good?

So we got a lease, and we realized that most of the folks who wanted to build a cafe did not have the capacity to do it. We went to Starbucks, actually, and they were just like, “Nah. Your market is too emerging.”

That was really hard to hear, but then we ended up partnering with this awesome group called Birch Coffee, and we did a joint venture with them to open up our very first coffee shop. But it was also clear that we needed to be more about our own culture from the cafe’s perspective, and so that’s why we branched off into the Boogie Down Grind Café [in 2017] and rebranded ourselves.

It’s like an homage to hip-hop. Where I’m sitting right now, you take off the cushion and it becomes a stage, with a great big plate-glass window behind me so people can see it, for open mics or all sorts of wonderful things.

The day we were protested, we were hosting a workshop in this space for people who wanted low and 0% interest loans for either homeownership or for business development. It was kind of tragic and sad but ironic. But that’s what we did.

But those types of things — building out a space so that the community could come in and fill it and be seen in a cool place where people felt really good about how they looked — it was really fun, and we had a really nice time with it.

F&L: You mentioned a protest. You’ve gotten recognition for but also criticism of your work. Why do you think that is?

MC: Because Black girls from neighborhoods like this are not supposed to do this. I am acting way above my station, and I’m not supposed to do it.

We are just so duped into this idea that the only thing we can really be is just managed where we are, and that’s why [the detractors] behave that way.

I don’t know what they thought or what they think they’re getting out of it, but I no longer wish to continue to allow the idea that only a few companies around the country, in any city that you’re in, are the only ones. They’re almost always led by white men.

That’s why our communities are the way they are. I don’t feel that’s the only way our communities can develop — and why don’t we have that conversation?

But yeah, being a Black woman just paints another target on my head from everybody concerned.

F&L: I wanted to ask you just to clarify one thing. Several times you’ve said, “We did this. We did that.” When you refer to the “we,” are you referring to a development company?

MC: My company, yes. It’s interesting that I get that question. I really do think that it’s still hard for people to believe that I do this as a Black woman from a neighborhood like this. Of course I have a company. It’s small, but of course I have a company. I’m long on vision and short on balance sheet, but even functioning in that way, it’s still us, still doing the work of a developer.

F&L: What projects are you working on now?

MC: We’re redeveloping a commercial property, which is a former rail station. It’s a feasibility study to do an assemblage, which would be roughly 1,000 units of mixed-income housing, including homeownership, and about 400,000 to 500,000 square feet of manufacturing and commercial space.

That’s my dream. Literally, I want to be able to co-lead that project, and then I’ll retire. I will show that it can be done by someone who looks like me, and then I’ll walk. That is my prayer. Because I’m just too old. I’m going to be 60 in a few years, and I’m done. I’m not going to lie.

F&L: Even on Zoom, you do not look like someone who’s talking about retirement.

MC: Oh no, I am. I swear I’ve aged a lot over these past few years. I’m grateful. I know I’m blessed that I have the ability to do what I do. I’m still here, despite being smacked around as much as I’ve been. I can still smile and laugh about most of it — it makes me super, super happy — so that’s great.

F&L: If a congregation wants to do this kind of work, what would you recommend? I know you’ve worked with the Parish Collective organization.

MC: I was at the last Parish Collective [event]. I had actually been talking to a lot of them about, “What are the roles churches can play in development?”

If they do have property, how are they using it to support folks? More economically diverse communities are actually safer economically, socially. Spiritually as well.

But also really paying attention to predatory speculation. How do we support the homeowners that are already in those communities to keep them from falling victim to predators? I think churches can play a huge role in that, and so some of us are actually starting to have those conversations around it, which is great.

F&L: Do you come from a faith background?

MC: No, no. I am a Christian, definitely a follower. [But] I didn’t become a Christian until years later. I do feel like this is my ministry. And my ability to love my neighbor — I feel like this is my contribution. This is how I can give, and I love it.

Pastors and my garden plants could have a lot in common, to the benefit of the clergy.

This occurred to me recently when a denominational leader lamented that pastors feel they are unable to be vulnerable in denominational spaces. The denomination supervises too many elements of pastors’ professional lives for it to be a safe space for mental and spiritual health conversations.

No single organization can provide pastoral leaders with all of the support they need. Instead, pastors need a network of institutions committed in distinct but collaborative ways to their thriving.

As with clergy, my garden plants need more than a variety of components in their soil to grow; they need a network that shares these resources effectively and collaboratively. Front yard gardening — a high-maintenance and high-reward hobby — has provided me with a window into how plants network.

I didn’t set out to turn my entire front yard into a garden. I started with a 4-by-4-foot raised bed to grow some cherry tomatoes and basil. Seven years later, I have a yard filled with raised beds, grow bags and a perennial pollinator garden.

Vegetables, flowers and weeds comingle to produce food for my household, the birds, the squirrels and the bees. It’s chaotic and joy-creating for me while providing meaningful neighborly connections.

Slowly, over the years, my understanding of soil science has grown. Initially, I mixed bagged garden soil with homemade compost and declared it good enough. The plants grew as long as I remembered to water them and paid attention to pest and mildew problems.

Gradually, through gardening missteps and lackluster harvests, I began to learn about the complex needs of the many plants I attempt to grow. Dramatic plant failures have led me for advice to the local cooperative extension office help line more than once.

Carbon-rich soil feeds sugars and nutrients to plants and acts as a sponge, holding much-needed water for hydration. Mineral-dense soil provides potassium and phosphate. Bean and pea plants can pull nitrogen from the air (magic!), making crop rotation an essential part of successful gardening. And when the soil doesn’t have what the plants need, there is an entire cottage industry of soil amendments to help our green things grow.

But in between the compost and clay and the worms and grubs lives my favorite part of soil: the fungus. That white web uncovered in an overturned pile of mulch is garden gold, the mycelium network that acts as the fiber-optic communications channel for the plants.

Through these tiny strands, plants share resources and information with one another. The network also breaks down matter left by humans and other creatures, improving the soil’s quality and ability to support plant growth.

The importance of the mycelium’s invisible contribution to our daily well-being cannot be overstated. Working in my garden this spring to nurture the conditions for the mycelium to thrive, I have pondered how this network is a meaning-rich metaphor for pastors.

Each faith-based or church-related organization has a mission and strengths that define how it supports clergy, congregations and communities. It creates and provides a vital resource, but no single entity can offer all of the support needed for thriving communities and pastors.

We are more effective in our ministry when we understand our particular organization’s unique contributions to a thriving community — how we connect to other groups to support our people. This requires all of us to shed fears of economic scarcity and adopt a theology of abundance and collective wellness. It requires us to trust that a Creator God who has imagined a tiny fungal network into existence has imbued us with the capacities to share resources and wisdom needed to thrive together.

This eco-theological imagination complements Scripture’s many stories and metaphors that encourage us to think collaboratively about the work of being faithful in the world: the body of Christ, the sending of the 72, the formation of the diaconate in the early church. These biblical references bring meaning to local congregational and communal life, as well as the larger ecosystems surrounding pastors and faith communities. They, like the mycelium network, challenge us to share our resources and creativity with one another.

The economic realities of life in the 21st century require each of us at the personal and organizational level to ask hard questions about who we are, who we are not, and how we connect and share with others who have distinct offerings.

Our wealth is not financial; it is the relational trust we have with one another that we will not abandon one another, that we will show up to celebrate and support, to share and care. That is not to discount the need for fund development and viable economic models. Rather, the mycelium network challenges our culturally pervasive posture that economic thriving is a zero-sum game best won through resource hoarding.

The tiny, interconnecting strands of the mycelium reflect the sacred call to be in community with one another at every level of our life, work and ministry. This crucial network teaches us that we are not alone in growing thriving communities, congregations and ministers but live in a world full of living connections and relationships that make us healthier, stronger and more abundant.

The economic realities of life in the 21st century require each of us at the personal and organizational level to ask hard questions about who we are, who we are not, and how we connect and share with others who have distinct offerings.